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ff The actors in Rovaniemi assess their practices         ff The actors in the cultural sector offer their
        in relation to other cities. They look for ideas          experts by experience continuing education and
        on both the national and international levels.            courses that help with understanding the cultural
                                                                  production in Finnish society, funding models,
    ff The actors in the cultural sector will join the            project planning and duties, among other things.
        MaKo (Immigration and integration) network for
        Lapland, which is maintained by the ELY Centre        ff The cultural actors invite new inhabitants
        for Lapland. Through the network, they will receive       of Rovaniemi to tell about their experiences
        information about work with immigrants and                and to evaluate cultural services, for example
        integration in other sectors and on the state level.      via the Arctic Immigrants association,
                                                                  MoniNet or the Immigration Office.
    2.3. The activities are
    planned together                                          ff The actors take into account that the immigrants
                                                                  are individuals. No individual can represent all
    It is easy to commit to common goals when the                 people, even if he or she can bring his or her
    goals and methods have been formed together. The              own expertise into the discussion. Therefore,
    expertise of different actors can be used best during         views of several different parties are needed.
    the planning phase. Parties performing cultural work
    that promotes integration act openly, discussing issues   The work of customer panels continues
    and becoming excited by different points of view.
                                                              The customer panels are a compact method of
    The planning always includes                              receiving diverse experiential knowledge about the
    an expert by experience                                   success of services and development needs. Kultti
                                                              started the work of a customer panel consisting of
    Whenever the cultural sector plans activities for a       immigrants. The discussions by the panel generated
    special group, a member of the target group should        views that are very important to the development
    be included in the planning at an as early stage          of integration. During Kultti, some problems with
    as possible. The larger the organisation or project       panel work were also found. In the future, the cultural
    involved, the more important this is. The actors must     organisations themselves will be responsible for the
    already be familiar with the representatives of the       work of the panel.
    different target groups, or they must know how to
    contact them.                                             Proposals:
                                                              ff The Kultti employees will write up a final
    Proposals:
    ff The associations in the cultural sector will actively      assessment of the panel work. It will be
                                                                  published on the project website.
        try to recruit immigrants and representatives of      ff The network of actors will investigate in
        linguistic and cultural minorities as their members.      what kind of issues it needs experiential
    ff The financiers, such as the City of Rovaniemi,             knowledge and agree on the division of duties
        the ELY Centre and the Citizens’Forum require             of the panel work among its members.
        expertise by experience in the working plans          ff The panel’s organisers will announce the panels
        for activities targeted at special groups, and            publicly. They will create partnerships with
        they take the possible additional costs caused            immigrant and cultural minority associations
        by this into account in their funding decisions.          and organisations assisting with integration.
    ff The purchasers of applied cultural services require    ff The actors in the cultural sector will introduce
        in their tender procedures and co-operation               the experiential knowledge received from the
        agreements that the representatives of the                panels into the planning of their activities and
        target groups participate in the planning                 inform the panel about the effects of its work.
        and implementation of the activities.                 ff The municipal decision-makers and political
    ff The actors employ immigrants in expert                     actors will occasionally participate in the panels.
        tasks and as trainers, as well as for training
        members of the majority population.

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