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MEMBER NEWS

             UKRAINE (27 GARAGES)

QUALITY AND QUANTITY

                                                               Since the beginning of 2018, more than 90 TOP TRUCK
                                                               mechanics have attended courses given IRBIS-AUTO
                                                               and invited trainers. One of the most effective events was
                                                               held in Chernivtsi in April, based around the “AF-TRANS
                                                               SERVICE” workshop. It was a three day technical seminar on
                                                               “Pneumatic brake systems in heavy trucks”, and more than
                                                               30 people from eight Ukrainian cities took part.

                                                               A mutual project with the Lindstrom company to provide
                                                               workwear for TOP TRUCK mechanics is also progressing
                                                               well, helping to increase partnership loyalty between
                                                               suppliers and TOP TRUCK workshops.

TOP TRUCK Ukraine’s current priority is to increase the
quantity of workshops throughout Ukraine. IRBIS-AUTO,
as an organiser of the Ukrainian network, has added
several workshops in Zaporizhzhya, Kherson, Zhytomyr and
Kotsyubynsky during the last six months.

In addition, the Ukrainian Breakdown Service for trucks
(BST) is being actively developed. More and more customers
use this service – the quantity of fleets being serviced has
increased by over 30, or more than doubled, in the last six
months.

To support this aim, and that of increasing customer base
at TOP TRUCK workshops, IRBIS-AUTO runs different
activities to raise customers’ loyalty, working together with
partners such as spare parts manufacturers.

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