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COPY MARIA MÄENPÄÄ

Diagnostic log enables efficient daily monitoring of dental      Clinic monitoring offers a graphical overview of all connected
unit events, i.e. help messages, as well as reviewing the event  devices at the clinic. “The floor plan is a perfect tool to
history. A comprehensive error and help event log provides       quickly review the state of all our Planmeca Compact i dental
better understanding of problem situations.                      units,” explains Mr Allan Iversen, technician at University of
                                                                 Copenhagen School of Dentistry.

tenance plan. “We no longer base our as-          dental units and Planmeca simulation units       every day can be exhausting.                      25
sumption solely on the user’s description,        faced a software upgrade at the begin­ning          This feature is also beneficial in
but on veritable information. We now know         of 2010. “This would have required a work
exactly what happened right before the            of at least three man-weeks, assuming all        teach­ing clinics. For example in University of
malfunction occurred,” Iversen continues.         units were free for the technician to change     Copenhagen all dental units at the teaching
                                                  the software chip,” tells Mr Mike Torres,        clinic were prog­ rammed with similar settings
   Some non-technical problems such as            Technical Operations Manager at Planmeca         – to provide the dental students with equal
a loose tray or a dripping instrument still       USA, Inc. “Now, however, we finished every­      standings for learn­ing. Basic setting can
require manual logging, as they are not           thing in two days – what an unbelievable         also be easily applied to groups of dental
recorded in Clinic Edition. All maintenance       resource saver!”                                 units  for  example to prepare an area for
actions can, however, be added manually                                                            teaching session.
into Clinic Edition and linked to the related     Unlimited number of users
help code for later analysis.                                                                      Utilising logs for education
                                                  Each dental professional has their own pre­
Software updates                                  ferred way of working presenting a challenge     The unit servicing and preventive main­
                                                  for clinics where several users share one unit.  tenance are features beneficial for all clinics.
Dental unit software updates with new             Planmeca Compact Plus package allows             When used in teaching environment, the
features and improvements are released                                                             monitoring and reports also allow the faculty
regularly to further improve the Planmeca            Detailed information is                       to monitor the students and the way they
equipment. Traditionally, when an update is          a key factor for defining                     work with the unit.
required, the technician opens the servicing         the problem and a successful
panel, removes the covers, replaces the chip         maintenance plan.                                Record of patient chair positions gives
and updates the dental unit software – sepa-                                                       an idea of working ergonomics and log of
rately for each unit. This takes 5–10 minutes     saving four user-specific unit settings – with   instrument, water and air use indicate how
per dental unit, in large clinics adding up to a  Clinic Edition, there’s no limitation neither    efficiently the student can perform. The logs
number of working days.                           in the number of users nor in the number of      also allow the dental hygienists to monitor
                                                  stored user settings. Each user can save their   cleaning cycles for ensuring that the students
   When using Clinic Edition, however,            personal settings on Planmeca Romexis, and       and the staff take appropriate care of the
the task is much more straightforward and         when logging in with their user name, the        dental units, resulting in correct and infec­
virtually effortless. All units can be updated    information is automatically retrieved. This     tion control conscious routines for the years
simultaneously, using the remote access,          may sound trivial, but defining for example      to come.
available through the network; simple, quick,     the pref­erred  chair positions repeatedly
and efficient.

   The significance of this is best illustrated
with the following example. University of
Maryland Baltimore with 500 Planmeca
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