Page 5 - Holiday_Club_Annual_report

Katinkulta has over 500 timeshare apartments.

Mission, Vision, Values

Our mission is to create and sell dream holidays.

Our vision is to be the leading timeshare company in Europe and

leading leisure-time and travel provider in Finland.

Our values are to be:
Respected and reliable

We earn our customers’ trust and mutual respect through our professional
way of working, by keeping our commitments, and maintaining high work morale.
Our work is marked by compassion; we respect each other as
individuals, we care about our customers, colleagues and other people.

Customer-oriented

We listen to and respect our customers’ needs.
We take care of our customers with a positive and pleasant attitude.

Entrepreneurial

We are committed to profitability and we take responsibility for our actions.
We are flexible, quick to make decisions and straightforward.
We are careful with our resources.
We constantly to continuously develop our products and services.

Holiday Club Resorts Oy Annual Report 2013–2014 5